DELIVERY & RETURNS
We offer delivery services to package shops and private households.
Delivery is free on all orders, regardles of the order amount.
We offer free worldwide shipping.
Delivery times within Europe and International orders are 1-6 working days.
Denmark: 1-3 working days
Europe: 2-4 working days
USA + Rest of world: 2-6 working days
RETURNS & EXCHANGES:
We offer a 14 days full refund or exchange policy.
For use of your 14 day cancellation right these criterias has to be met:
- The product has not been worn or damaged in any way.
- Sanitary labels must be intact.
- The garment is still in it´s original packaging including hang tags and care labels.
- The product is in a sellable condition, unless it was found to be faulty.
- The product is returned within 14 days of arrival at the shipping destination.
You will receive your full refund 1-5 working days after it is received by Eg Damgaard. An email will be sent as confirmation of the processed refun or exchange.
Please note that we will only exchange an item for another item of the same style. Only the size may be changed.
Items bought on sale are not eligible for a refund but an exchange in size, as long as stock lasts.
TO RETURN YOUR PRODUCT:
You will not receive a printed receipt. Instead we use eco-receipts which are electronic receipts. To issue an exchange or refund, please reply to your order confirmation email or contact us via email@example.com. Please include your order number and the items you wish to return or exchange.
Eg Damgaard are not responsible for the cost of delivery for returns. We recommend a tracked or signed for delivery service to ensure that the package reaches us. We are not responsible for the non-delivery of goods.
FOR ANY QUESTIONS, EMAIL US AT ORDERS@EGDAMGAARD.COM – WE ARE HAPPY TO HELP AND WILL ANSWER WITHIN 24 HOURS.